We provide the most comprehensive speech analytics tool for contact centers. Powered by AI and backed by our market-leading speech recognition engine.
With more than 100 engineers, we develop all of our solutions in-house to present more flexibility and customization.
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Since 2000, we have been developing solutions for call centers, we have mastered this domain and know how to make our customers improve from Day1.
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Our speech recognition engine, with its 97% accuracy rate is the foundation of success for our speech analytics platform.
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We can separate speakers (diarization), identify different languages and measure agent performance (silence duration, monotonicity, interruption and more) better than the competitor.
Download SESTEK vs AWS Battlecard
We can deploy same product on-prem and on cloud (cloud-agnostic), we present topic categorization with AI (zero effort for users), and agents can benefit our self-practice module.
Download SESTEK vs VERINT Battlecard
We present an advanced sentiment analysis with zero effort for users, we feature AI-generated and pre-built categories, we provide query design with no coding requirements.
Download SESTEK vs CallMiner Battlecard
We can deploy same product on-prem and on cloud (cloud-agnostic), we provide query design with no coding requirements and agents can benefit our self-practice module.
Download SESTEK vs NICE Battlecard
We can separate speakers (diarization), identify different languages and measure agent performance (silence duration, monotonicity, interruption and more) better than the competitor.
Download SESTEK vs ObserveAI Battlecard
We provide a cutting-edge summarization tool powered by AI, swiftly transforming extensive conversations into easily digestible summaries. Our solution benefits not only supervisors but also agents in real time, improving EX and CX.
Download SESTEK vs Genesys SpeechMiner Battlecard
We can identify customer sentiment in real time without any user involvement, we perform fully automated evaluations and generate comprehensive results within seconds.
Download SESTEK vs Calabrio Battlecard
Let’s go into detail on how Knovvu’s conversational solutions can improve your agent and customer experience
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