Podcasts

Listen to the Future of Voice Podcast with Jon Stine from Open Voice Network and our Regional Director of North America, Yalım Eristiren, are discussing what Speech Analytics can do for call centers.

Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations, product development processes, and Sestek’s agile transformation.

Sestek’s Founder and CEO, Prof. Levent Arslan, came together with Dan Miller and Derek Top from Opus Research to discuss how self-service is evolving with conversational technologies today

Sestek’s Sales Manager Selin Özbalmumcu and NİCE Medya’s Chief Editor Eylem Gun discussed the survey results in this webinar.

At our latest episode, we are discussing in detail how AI-powered conversational solutions help contact centers to improve performance during times of high call traffic.

In this episode of our podcast series, we come together with Sestek’ General Manager Serdar Karadayı, Business Development Director İlhan Karakoç and Sales Director Ahmet Subaşı.

At our latest episode, we are going straight to the point. How can AI-powered conversational automation help companies in the “post-covid era”? How should we, as employees feel when AI starts being implemented in our company?

Our consultancy team leader, Fahrettin, and our technology consultant, Öykü, are giving important insights about quality management (QM) tools for contact centers to help them adapt to this new way of doing business.

At this episode, we are discussing solutions that contact centers are turning to for consistent customer experiences during these difficult times.