We deliver a secure, customizable virtual agent built on in-house AI with market-leading speech recognition and flexible LLM options. Our platform supports both on-prem and cloud deployment, enabling multilingual automation with multiple TTS options.
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| Agentic AI |  |
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| AWS Compliance | |
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| Language Detection | |
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| Sentiment Analysis | |
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| Live Agent Application | |
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| Translation Services* | |
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| Showing Conversation Information/History | |
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| In-house Biometrics | |
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| In-house Speech Recogniton (SR) | |
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| In-house Speech Recogniton (SR) | |
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| In-house Text-to-Speech (TTS) | |
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* SESTEK has a separate product called Knovvu Virtual Translator.
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“Not only for our customers but also for our partners [brokers], we want to be accessible 24/7 and be able to respond to their inquiries fast. With the virtual agent GUPI, we are improving the experience of our whole ecosystem.”
CHIEF TECHNOLOGY OFFICER, GROUPAMA TRWith 100% in-house developed Speech Recognition (SR) and Natural Language Understanding (NLU) technologies, Knovvu Virtual Agent understands customer intent and responds without the need for live agents. Our market-leading speech recognition accuracy rate enables Knovvu Virtual Agent to effectively automate simple tasks, help increase self-service and decrease costs for customer service operations.
Let’s go into detail on how Knovvu’s conversational solutions can improve your agent and customer experience
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