Powered by SESTEK’s 25 years of speech recognition expertise and over 97% accuracy, Knovvu Scheduling Agent uses AI to create intelligent agents that autonomously manage appointment scheduling, delivering 24/7 service across voice and digital channels.
PROJECT DELIVERY
COST REDUCTION
SUCCESS RATE
FASTER CALLS
When customers reach out via voice or digital channels, SESTEK’s AI Agent instantly responds, understands their request, gathers necessary information and schedules their appointment, delivering a seamless and always-on experience.
Understands customer intent with 97%+ accuracy across voice and digital channels.
AI Agent independently gathers information and schedules appointments without human intervention.
Sends automated confirmations and smart reminders, ensuring a seamless experience.
Next-generation autonomous AI agents with advanced reasoning, strategic decision-making, and independent action-taking capabilities.
Advanced natural language understanding with context awareness, multi-turn conversation management, and intent recognition.
AI agents independently schedule, reschedule, and manage appointments without human intervention, learning from each interaction.
Superior speech recognition enabling natural voice interactions with 97%+ accuracy across multiple languages and accents.
Successfully deployed at a Global Home Appliances company, handling 50,000+ monthly calls for installation appointments across 46 products and 10 brands.
Seamless integration with SAP, Salesforce, Microsoft Dynamics, and all major CRM/ERP systems for AI agent orchestration.
Full regulatory compliance, maximum data security.
A comprehensive security framework that protects information security, system availability, and data privacy.
An information security management system certified according to international standards to ensure secure handling of information.
The Payment Card Industry Data Security Standard is a global standard that protects payment systems from data breaches and theft of cardholder information.
A security mechanism that automatically masks and protects personal data to prevent unauthorized exposure.
Built-in safeguards that prevent artificial intelligence from producing unwanted or harmful behaviors..
Safety Moderation Ensures secure and responsible AI interactions by applying Ethical AI principles to detect and prevent inappropriate content or bias.
See How It Works
